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Shipping
Address
Please provide us a physical shipping address.
For security reasons, American Design
Company ships to street addresses
only, and not to PO Boxes or similar addresses.
Alternate Shipping
Address
For all orders over
$200 with different billing and shipping
addresses, American Design Company
manually verifies that the provided alternate
shipping address matches the address on
file with your credit card bank. To avoid
delay in processing, please have your alternate
shipping address filed with your credit
card bank.
Shipping Cut Off
We ship out goods MONDAY-FRIDAY. In most
cases, orders are shipped within one - ten
business days of receipt with consideration
to the fact that they are submitted with
all the correct information, credit card
number is correct, and the item is in stock.
Your shipping address must be correct. If
it is corrected through FedEx® then you
will be charged a $10.00 change of address
fee.
Address Correction
Fee:
FedEx® charges
us a $10 address correction fee if you provide
an incorrect or incomplete shipping address
(e.g. forgot to include the apartment number,
transposed zip code digits, zip code doesn't
match the city, etc.) As a result, we must
receive full and fair reimbursement for
this expense. We will charge the purchaser
$10 to offset this expense only if the mistake
is made by the customer. The best way to
avoid this fee, is to simply provide a complete
and accurate address for the recipient.
International Orders
All International
orders outside the United States are on
a Pre-Payment basis only. All shipments
outside the United States will be responsible
for paying duties/taxes . You will need
to contact Federal Express at 1-800-247-4747
to set up an account, or we can send it
out through the United States Postal Service
for you. There is no fee to set up this
account, it is just so that your taxes will
be billed to your account. Once we have
received the pre-payment and account number,
we will ship out your package.
State code not in
drop down list.
Please note that if
your state code is not in the drop down
list, select Other and then select your
correct country code and proceed with checkout.
As soon as your credit card information
is verified, you will be contacted by one
of our customer service representatives
for further shipping information.
Shipping Type Rate
Shipments to the continental US
At American Design Company
we offer FedEx®, UPS or US Postal Service
shipping - on all product(s) orders. Next
Day & Second Day deliveries are not available
at this time... If necessary alternate shipping
options may be available upon request. Additional
shipping charges may apply to oversized
items this will be notated in the product
description
Drop ship items
Drop ship items are shipped directly from
the manufacturer to your door. Second-day
and next-day shipping are not available
on these items. Additional time should be
allowed for processing the order, and heavy
items may take up to four to six weeks for
delivery. Please feel free to contact
us if you have any questions regarding
when you will receive your order.
Custom Items
Some of our catalog Items are one of kind
art pieces these items may require an extended
shipping time,
Shipments to
Alaska, PR, Hawaii & Canada
Orders shipped to Alaska, Puerto Rico or
Canada will be charged a flat fee of $35.00
& are usually delivered within two business
days from shipping. Any Additional charges
will be added for oversized packages. Canadian
orders may be subject to other costs - please
refer to our international order policies
International
International (FedEx/USPS Air Service) $25.00
+ $1.00/item handling fee. All international
orders shipped out through FedEx International
Priority will take 2 - 5 business days.
To receive your orders via FedEx International
Priority shipping, please setup an account
with FedEx and provide us the account number
by emailing us at customerservice@americandesigncompany.com.
Please note that if the FedEx account number
is not provided, the packages will be shipped
out through USPS. American Design
Company reserves the right to refuse
deliveries to any countries outside United
States and Canada. Customers are responsible
for all Customs/Duty charges.
| Price
Range |
Shipping
Cost |
|
<$25 |
$8.95 |
| $25
- $50 |
$10.95 |
| $50
- $75 |
$13.95 |
|
$75 - $150 |
$15.95 |
|
$150 - $250 |
$19.95 |
|
$250 - $350 |
$25.95 |
|
$350 - $500 |
$34.95 |
| >
$500 |
$39.95 |
|
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