We want you to be 100% satisfied with your purchase.
If for any reason you are not satisfied with your
purchase you may return the product with in 30
days with an appropriate receipt.
All products should be by insured mail or other
insured carrier. Please contact customer service,
either by email or telephone, to obtain a Return
Merchandise Authorization (RMA) Number before
returning any items for service
Please contact us at firstname.lastname@example.org
to receive an RMA number and address to return
your product to. Please realize that custom items
& specialized pieces of Art are not returnable
please make sure these items meet your requirements
In all the terms of the Manufacturer's warranty
will apply. American Design Company
will warrant the workmanship for a period of 6
months from purchase. American Design
Company will, at in its sole discretion,
either repair or replace any defective merchandise
within the warranty period. In the event that
replacement of the product is necessary, and the
product is no longer available, we reserve the
right to substitute a similar item of equal or
greater value. It is very important that all products
be used and operated according to the manufacturer's
specifications and instructions accompanying them.
This warranty EXCLUDES misused, damage or wear
and tear to the product. Damage caused by alterations
or repair not by us will void the warranty and
we disclaim any liability. Under no event shall
our liability exceed our sales price of the product.
This warranty comes to force only if it is accompanied
with copy of the purchase receipt or credit card
sales slip and the warranty certificate is fully
and correctly completed by us or our authorized
All damage or shortages must be reported within
7 days of receipt of shipment. Items returned
without the appropriate RMA number are subject
to a 20% restock fee.
*We cannot accept merchandise returned more than
six months after the delivery date; it will be
shipped back to you at your expense
**We're sorry, but we cannot accept COD packages.
Custom work & limited edition art pieces cannot
be returned. These items can only be returned
if they were damaged or shipped to you incorrectly.
Please be sure to inspect all packages up on arrival
& note any damage with the delivery driver.
The customer is responsible for shipping charges
on all returns unless we have shipped the product
to you in error or if it was damaged by the carrier.
All coupons are Exclusive & cannot be used in
conjunction with any other offer.